Job Openings (2) Current Postions Available

Museum: California Museum
Position: Education & Programs Assistant (part-time, approximately 20 hours/week)

Overview:

The California Museum is seeking an enthusiastic Education & Programs Assistant to assist with the functions of the Education & Programs Department. Ideal candidates have excellent communication and customer service skills and are comfortable managing multiple projects in a fast-paced, fun environment.

The Education & Programs Assistant is scheduled approximately 20-28 hours per week. Most of the hours fall during the Museum’s weekday business hours (Monday through Friday between 10:00 a.m.-5:00 p.m.), with occasional additional hours on weekends and evenings as needed.

The Education& Programs Assistant is a part-time, non-exempt position.
Responsibilities:

Schedule field trip & group tours using XOLA reservation software
Update department calendars
Run attendance and tour booking reports
Lead tours for K-12 field trips, college students and adult groups
Implement activities related to education, family, and youth programs
Confirm field trip tour reservations & distribute pre-/post-visit activities & lesson plans
Assist with maintaining education department areas in the Museum & stock tour supplies
Other duties as assigned

Skills & Qualifications:

Excellent communication, collaboration and customer service skills.
Demonstrated attention to detail.
Familiarity with Microsoft Office, especially Excel required. Familiarity with museum scheduling software a plus.
Previous experience working with youth and/or volunteers. Teaching experience in an informal setting a plus.
Dynamic speaker comfortable leading & speaking to groups of varying ages and backgrounds
Bachelor’s Degree in related museum or education field preferred
Valid CA driver’s license

Position:


Part-time, 20-28 hours per week; some flexibility in hours and schedule.
Salary:

$12.00/hour 

To Apply:

Please send a cover letter, resume and 3 references with contact information to museuminfo@californiamuseum.org. No phone calls, please.
About California Museum:

A self-supporting 501(c)3 non-profit, the California Museum — home of the California Hall of Fame — engages, educates and enlightens people about California’s rich history and unique contributions to the world through ideas, innovation, the arts and culture. Through interactive and innovative experiences, the Museum inspires visitors to make their own mark on history.

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Museum: Sacramento Zoo
Job Title: Sacramento Zoological Society, Operations & Safety Manager

Job Description:
Reporting directly to the CEO, the Operations & Safety Manager is responsible for leading and improving efforts to provide Sacramento Zoo guests and staff with the highest quality and safest experience possible. The Operations & Safety Manager will provide direct leadership to two critical teams: the zoo’s new, on-site daytime Security Team and the zoo’s Grounds Team, responsible for maintaining a clean and hassle-free zoo experience. Additionally, the manager will serve on a daily basis as the zoo’s “Duty Manager,” responsible for monitoring and responding to any number of situations, including, but not limited to: guest service issues, guest safety concerns, security issues, small project contractors, special events logistics, interface with public safety officers and officials, etc. Partnering with stakeholders across the zoo, the manager will establish and oversee appropriate safety policies and procedures related to guest and employee safety, including compliance with OSHA requirements and other regulatory bodies. These policies and procedures will complement those established by specific departments across the zoo, such as Facilities and Animal Care, where job-specific and situation-specific policies and procedures are managed by the departmental directors.

The Operations & Safety Manager must be creative and enjoy working within an environment that is mission-driven, in alignment with the Zoo’s core values, community-oriented, and fast paced. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, organizational and leadership skills, and the ability to maintain a realistic balance among multiple priorities. The Operations & Safety Manager will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

Roles and Responsibilities
Establishes and maintains a newly organized, full-time (7 day per week) on-site Security/First Aid Team, transitioning responsibilities from existing staff
Manages the relationship with the contracted overnight security team
Provides direct, day-to-day oversight of the zoo’s Grounds Team, ensuring a clean and hassle-free guest and staff experience
As the daily “Duty Manager,” responds directly to any variety of guest service and safety situations, using sound judgement to address and resolve issues in the moment
Thoughtfully establishes, reviews and updates appropriate safety and emergency response procedures across the zoo, in partnership with subject matter experts from various departments
As appropriate, serves as the liaison with external partners and contractors requiring access to zoo grounds to complete small projects. Coordinates efforts across the zoo and across departments to ensure work is completed in a timely and safe manner
Partners with others across the zoo to ensure compliance with appropriate safety protocols and procedures, including internal safety programs and those regulated by external agencies, such as OSHA
Establishes and maintains strong internal and external relationships with key stakeholders including local emergency response and law enforcement personnel
Investigates and documents guest safety and security incidents, as appropriate
Develops and monitors the Operations & Safety Team annual budget

Qualifications
Strong connection with the Sacramento Zoo’s mission
Desire to embrace and support Sacramento Zoo’s Core Values
Ability to deal with and resolve potentially intense and difficult guest service and safety issues
Strong organizational and operational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Direct experience in leadership of a high-volume, guest-facing operation
Very strong interpersonal skills and the ability to build relationships with stakeholders, including
staff and external partners. Ability to have fun and enjoy a role in a professional, non-profit environment
Expert level written and verbal communication skills
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Emotional maturity
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various
competing demands, and demonstrate the highest level of customer/client service and response
Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced
environment
Forward looking thinker, who actively seeks opportunities and proposes solutions

Education and Experience Requirements
Strong work tenure: at least three years of supervisory experience in high-volume guest-facing operation and security/first-aid teams
Preference for those with experience with both management of grounds/custodial teams and security/first-aid teams
Experience working in highly regulated environments where on-going compliance with regulatory agencies via well-established and monitored policies and programs is essential
Experience working in a zoo or aquarium environment, where animals are a part of the guest experience and the operational reality is strongly preferred
Must be First Aid/CPR certified, or willing to quickly obtain certification
Must have a current valid driver’s license with no prior traffic violations (within the last five years) and ability to obtain a valid California driver’s license, if relocating
Proficient in Microsoft Office (Outlook, Word, and Excel)