Job Openings (5) Current Postions Available
Museum: Sacramento Children’s Museum
Position: Admissions Specialist (Part-Time)
Sacramento Children’s Museum is seeking an enthusiastic, hardworking individual to join our team as an Admissions Specialist. Sacramento Children’s Museum welcomes individuals who share the same vision in providing children with a place to learn and grow. The Admissions Specialist will be primarily working with at the Front Desk processing admissions, selling memberships, assisting guests with any inquiries, answering phones, and accomplishing visitor services-related tasks, such as:
-Selling admissions, memberships, store merchandise, etc.
-Answering museum-related questions
-Front desk customer service and organization
-Occasional assistance with programming and/or exhibits
-Assist with other museum and admission related tasks, as needed
The ideal candidate will have a High School Diploma or GED, some college and experience working with children. Excellent judgment and communication skills with the ability to work with a variety of personalities are key. Candidates would be responsible, dependable, and flexible. Prior cash handling/register experience required. A desire to help the community and a growing non-profit organization is also a plus.
If you are interested in becoming an Admissions Specialist for Sacramento Children’s Museum, please submit a resume and a brief cover letter to email@example.com. Please put “Admissions Specialist” in the subject line.
Sacramento Children’s Museum is an Equal Opportunity Employer.
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Museum: Fairytale Town
Position: Membership Coordinator (part-time)
The Membership Coordinator is responsible for providing Fairytale Town’s members with excellent customer service and fulfilling the membership benefits for new, renewing, and gift memberships.
Job Duties: Duties may include but are not limited to:
– Act as primary contact for Fairytale Town members and promptly and courteously respond to member inquiries by phone and email. Reach out to members via telephone or email for follow up or additional information, as needed.
– Process new, renewing, and gift memberships, including data entry, printing membership cards and thank you letters, and handling mailing. Ensure membership data is efficiently and accurately entered into the database. Update member records as needed.
– Prepare monthly renewal lists for processing by the mail house. Also prepare and mail in-house renewal reminders.
– Prepare monthly reports on membership sales, renewals, promotions, and more.
– Send welcome email and renewal reminders via an email service provider.
– Maintain the membership table display and member signage around the park.
– Monitor membership supplies, including membership card letterhead, envelopes, and more.
– Staff member desk on weekends, busy weekdays and during special events to communicate membership benefits, sell memberships, grant faster entry to current members, and assist Box Office staff as needed. Sign up new, renewing and gift memberships. Maintain a friendly and welcoming entrance.
– Occasionally represent Fairytale Town at community events to promote visitation, membership, and more.
– Assist with membership, marketing, and fund development projects as assigned.
– Other duties as assigned.
Job Skills/Experience Requirements:
– One year of paid experience in a professional office, nonprofit, or similar experience.
– Computer literate in all Microsoft Office applications, office equipment, and internet research. Experience using a database.
– Familiarity with general office equipment and programs, such as email, voicemail, copiers, fax, and postage meter.
– Self-starter with solid attention to detail and highly organized.
– Excellent communication skills (written and verbal) as well as good listening skills. Professional telephone skills.
– Ability to work in collaboration with a team of professionals.
– Passion for working with and educating children and adults.
Job Skills Desired:
Experience using Raisers Edge, eTapestry, or other fundraising software.
Project management experience.
Education / Certifications:
High School Diploma or GED preferred.
– Flexible schedule and ability to work weekends and occasionally evenings for special events. Typical schedule is Friday through Tuesday.
– Willing to work a schedule that may include after-hours, holidays, and weekends, on occasions.
– Possession of a valid California driver’s license and reliable transportation.
– Ability to lift 25 pounds.
– Ability to sit or stand for extended periods of time.
– Able to work around and in close contact with animals daily.
How to Apply:
Submit a cover letter and resume to Sherri Adams, Human Resources Specialist, at firstname.lastname@example.org. No phone calls. Deadline to apply is Tuesday, July 18.
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Museum: Crocker Art Museum
Position: Public Relations & Communications Associate (Spanish speaking)
The Public Relations Associate works under the general supervision of the Director of Marketing & Communications and is responsible for assisting with the implementation the Museum’s external communications strategies. This primarily includes outreach to key community stakeholders, including interest groups; political leaders and elected officials; educators, including college professors; and tourism organizations and event planners. This position must exercise discretion and independent judgment to manage the voice of the institution in real time. The position works in tandem with the Museum’s Media Relations Associate to communicate with the media.
RESPONSIBILITIES AND DUTIES:
Specific duties include, but are not limited to the following:
Identify new distribution channels through which to provide marketing collateral and messaging
Identify key opinion leaders, stakeholders, and interest groups to attract to upcoming Museum exhibitions, events, and programs
Develop relationships with the offices of regional politicians and government leaders, and keep them informed of how the Museum serves and benefits their constituents
Work to attract the interest of tour-planning groups, such as senior centers, event planners, convention & visitor’s bureaus, hobby groups, and the like to grow adult bus tours to the museum
Deliver marketing materials to various distribution sites
Lead the implementation of the Museum’s strategic plan to grow Latino audiences
Serve as a Spanish-language media spokesperson
Translate marketing materials and messages into Spanish
Please note that these are general areas of responsibilities and duties. A schedule of goals more specific in nature is developed during the onboarding process and is assessed during the annual Performance Appraisal process.
SPECIALIZED KNOWLEDGE, SKILLS AND QUALIFICATIONS:
Must be fluent in Spanish, and able to serve as a Museum spokesperson on Spanish-language radio and TV
Must have a Bachelor’s degree or a minimum of 4+ years of marketing, communications, journalism, or related experience
Experience working in public relations or media relations for a museum or cultural organization is a plus
Outstanding written and verbal communications skills, along with impressive organizational and project management skills
Experience managing outreach strategies and building community engagement
Agility in adjusting tone and language based on medium, target audience, and program
Ability to handle multiple tasks and remain flexible in deadline-driven environment.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.
This position may oversee an intern.
This position has no fiscal responsibilities.
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Museum: Crocker Art Museum
Position: Digital Communications Intern (Part-time, Non-exempt)
The Digital Communications Intern works under the general supervision of the Marketing Content & Data Manager and is responsible for assisting with the implementation the Museum’s external communications strategies.
RESPONSIBILITIES AND DUTIES:
Specific duties include, but are not limited to, the following:
Migration of approved content and posting of social media content (HootSuite & Facebook)
Build eblast messages as directed
Assist with the writing and editing of emails
Update web content as needed
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Museum: Sacramento Zoo
Job Title: Sacramento Zoological Society, Operations & Safety Manager
Reporting directly to the CEO, the Operations & Safety Manager is responsible for leading and improving efforts to provide Sacramento Zoo guests and staff with the highest quality and safest experience possible. The Operations & Safety Manager will provide direct leadership to two critical teams: the zoo’s new, on-site daytime Security Team and the zoo’s Grounds Team, responsible for maintaining a clean and hassle-free zoo experience. Additionally, the manager will serve on a daily basis as the zoo’s “Duty Manager,” responsible for monitoring and responding to any number of situations, including, but not limited to: guest service issues, guest safety concerns, security issues, small project contractors, special events logistics, interface with public safety officers and officials, etc. Partnering with stakeholders across the zoo, the manager will establish and oversee appropriate safety policies and procedures related to guest and employee safety, including compliance with OSHA requirements and other regulatory bodies. These policies and procedures will complement those established by specific departments across the zoo, such as Facilities and Animal Care, where job-specific and situation-specific policies and procedures are managed by the departmental directors.
The Operations & Safety Manager must be creative and enjoy working within an environment that is mission-driven, in alignment with the Zoo’s core values, community-oriented, and fast paced. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, organizational and leadership skills, and the ability to maintain a realistic balance among multiple priorities. The Operations & Safety Manager will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
Roles and Responsibilities
Establishes and maintains a newly organized, full-time (7 day per week) on-site Security/First Aid Team, transitioning responsibilities from existing staff
Manages the relationship with the contracted overnight security team
Provides direct, day-to-day oversight of the zoo’s Grounds Team, ensuring a clean and hassle-free guest and staff experience
As the daily “Duty Manager,” responds directly to any variety of guest service and safety situations, using sound judgement to address and resolve issues in the moment
Thoughtfully establishes, reviews and updates appropriate safety and emergency response procedures across the zoo, in partnership with subject matter experts from various departments
As appropriate, serves as the liaison with external partners and contractors requiring access to zoo grounds to complete small projects. Coordinates efforts across the zoo and across departments to ensure work is completed in a timely and safe manner
Partners with others across the zoo to ensure compliance with appropriate safety protocols and procedures, including internal safety programs and those regulated by external agencies, such as OSHA
Establishes and maintains strong internal and external relationships with key stakeholders including local emergency response and law enforcement personnel
Investigates and documents guest safety and security incidents, as appropriate
Develops and monitors the Operations & Safety Team annual budget
Strong connection with the Sacramento Zoo’s mission
Desire to embrace and support Sacramento Zoo’s Core Values
Ability to deal with and resolve potentially intense and difficult guest service and safety issues
Strong organizational and operational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Direct experience in leadership of a high-volume, guest-facing operation
Very strong interpersonal skills and the ability to build relationships with stakeholders, including
staff and external partners. Ability to have fun and enjoy a role in a professional, non-profit environment
Expert level written and verbal communication skills
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various
competing demands, and demonstrate the highest level of customer/client service and response
Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced
Forward looking thinker, who actively seeks opportunities and proposes solutions
Education and Experience Requirements
Strong work tenure: at least three years of supervisory experience in high-volume guest-facing operation and security/first-aid teams
Preference for those with experience with both management of grounds/custodial teams and security/first-aid teams
Experience working in highly regulated environments where on-going compliance with regulatory agencies via well-established and monitored policies and programs is essential
Experience working in a zoo or aquarium environment, where animals are a part of the guest experience and the operational reality is strongly preferred
Must be First Aid/CPR certified, or willing to quickly obtain certification
Must have a current valid driver’s license with no prior traffic violations (within the last five years) and ability to obtain a valid California driver’s license, if relocating
Proficient in Microsoft Office (Outlook, Word, and Excel)