Job Openings Current Postions Available

Museum:  California Automobile Museum

Position:  Visitor Services Manager

Primary Objective

The Visitor Services Manager is primarily responsible for making patrons feel welcome, providing a positive first impression and ensuring their visit is enjoyable.  The position will also manage the Museum Gift Store, overseeing the purchasing, merchandising and inventory for the store.

Responsibilities & Duties

  • Oversee and Maintain “First Impression” Image
    • Provide excellent customer service, exhibiting a friendly, engaging personality
    • Direct and answer general questions about all aspects of the Museum
    • Answer and direct incoming calls and visitors
    • Process admissions, purchases, and other income
    • Keep front desk area, Gift Store and hospitality area presentable and well-stocked
    • Maintain entry signage and displays for events, exhibits, education and other programs
    • Open and Close Museum
    • Prepare for group and school tours, assisting volunteer guides
    • Work with facility rentals to assist renters with set up
    • Work with volunteer guides to prepare for the events of the day
  • Gift Store Management and E-Sales
    • Order, stock, price all Gift Store merchandise
    • Purchase and organize merchandise to meet expected sales goals
    • Present merchandise with consideration to established marketing and exhibit plans
    • Change display regularly with a consideration to buying audience and season
    • Complete and submit regularly scheduled inventory and sales reports
    • Provide information to marketing and other staff to promote Gift Store sales
    • Maintain online store and fulfill orders
    • Oversee Library “overflow” sales

Miscellaneous responsibilities as prescribed

    • Complete daily/weekly/monthly/yearly reports for admissions and Gift Store
  • Provide support as needed for any Museum function such as special events, educational programs, marketing, correspondence and telephone calls
  • Assist with staffing during fundraising events
  • Other duties as assigned

Skills and Qualifications

  • Friendly and approachable personality
  • Self-starter with ability to work independently
  • Ability to work effectively in a team environment
  • Ability to work well with assistants, volunteers, and the public
  • General knowledge of Windows based computer system and experience working a computerized inventory control system
  • Experience with cash handling and POS register systems
  • Strong communication and organizational skills
  • Knowledge of retail management, purchasing and merchandising
  • Knowledge of basic office equipment
  • Knowledge of basic Microsoft programs

Reports to:  Executive Director

Hours: Full-time, non-exempt

* * *

Museum:  Crocker Art Museum

Position:  Museum Store Associate (part-time/non-exempt)

PRIMARY OBJECTIVE:

Under the supervision of the Museum Store Manager, the Museum Store Associate is responsible for providing a high level of customer service while making sales transactions. This position is an essential part of the visitor experience.

The focus of the position is to engage with visitors; complete sales transactions; maintain a well-stocked, organized, and attractive sales floor; assist customers with purchases; receive, price, and display merchandise; and sell memberships—while representing the Museum in a positive, friendly and knowledgeable manner.     

RESPONSIBILITIES AND DUTIES:

Maintain a professional and courteous manner at all times.

Provide exceptional and authentic customer service.

Demonstrate knowledge to assist customers in selections and promote sales and memberships.

Demonstrate Museum knowledge regarding current events and exhibits.

Conduct and process sales transactions with speed, efficiency, and accuracy on point of sale system.

Participate in maintaining an orderly and attractive store and stockroom.

Open/close Museum Store and count drawer.

Balance cash drawer at the end of the day.

Demonstrate an understanding of the store operations, policies, and procedures.

Communicate issues effecting customer experience to Museum Store Manager.

Other duties as assigned.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand for long periods of time, walk, and sit; use hands and fingers, handle, or feel; reach with hands and arms. The employee must be able to lift and/or move up to 35 lbs.

SPECIALIZED KNOWLEDGE, SKILLS AND QUALIFICATIONS:

Must be dependable and enjoy working with the public.

Have an interest in art, community, and customer service.

Excellent interpersonal and customer service skills with a demonstrated ability to work with

diverse audiences and internal customers.

Be flexible with scheduling.

Must have retail and customer service experience.

Knowledge of computerized registers and point of sale systems.

Ability to multitask under pressure between customer, register, and stockroom.

MANAGERIAL RESPONSIBILITIES:

This position has no supervisory responsibilities.

FISCAL RESPONSIBILITIES

Ensure cash drawer is balanced at the end of every shift

* * *

Museum: Crocker Art Museum
Position: Visitor Services Representative (Part-time/Non-exempt)

PRIMARY OBJECTIVE:
Visitor Services Representatives promote an engaging visitor experience while enforcing Museum procedures and ensuring the visitor’s first and last impressions of their experience at the Museum is a positive one. Visitor Services Representatives provide excellent customer service and have good working knowledge of the Crocker exhibitions, programs, and facilities. They assist with visitor greetings and orientation and think creatively when faced with day-to-day scenarios. Visitor Services Representatives are cross-trained in customer service and sales, clerical tasks, museum exhibitions, and programs.

RESPONSIBILITIES AND DUTIES:
• Maintain a professional and courteous manner at all times.
• Act as information resource for visitors and members and have a complete understanding of Museum activities.
• Use ticketing system to process the sales of admission tickets and program registration.
• Sell memberships based on an understanding of and ability to communicate the benefits of different membership levels. Attaining goals for these sales is considered in the employee’s annual performance appraisal.
• Greet Museum visitors and answer general questions about Sacramento and the region.
• Receive visitor complaints and help provide solutions for issues that may arise.
• Understand and administer Museum policies regarding photography, items allowed in the galleries, coat check, etc.
• Replenish materials for interactive gallery space, Tot Land, and collateral racks.
• Follow procedures outlined in the VSR Handbook regarding opening/closing ticketing stations.
• Sell and distribute audio guides to visitors and explain their use.
• Maintain a clean, organized, and professional workspace.
• Other duties as assigned.

SPECIALIZED KNOWLEDGE, SKILLS, AND QUALIFICATIONS:
Qualified candidates should enjoy working with the public and possess excellent interpersonal and communication skills, flexibility to remain professional in stressful circumstances, and problem solve on the spot. Experience working in museums or other arts related organizations is recommended. Working with point of sales systems, specifically Counterpoint, is recommended.

* * *

Museum: Sacramento Zoo
Position: Director of External Affairs

Position Summary
Reports to the Executive Director/CEO. As a critical member of the Sacramento Zoo Leadership Team, the individual in this position is primarily responsible for managing and promoting the zoo’s brand across all audiences, particularly those outside of the institution. Audiences may range from community leaders, elected officials, members of the media and the general public. Direct leadership responsibilities include interfacing with all of these audiences, partnering with external collaborators such as ad agencies, and overseeing the zoo’s marketing, digital media and public relations team as well as the events team, which hosts a variety of fundraising and attendance/revenue generating events throughout the year.

Specific Duties and Responsibilities
– Serves as a proactive member of the 9-person Sacramento Zoo Leadership Team responsible for providing strategic direction for the institution
– Embraces the zoo’s mission and actively seeks to contribute on an individual and team level to advancing the organization’s strategy and goals
– Facilitates development and promotion of a strong, holistic brand for Sacramento Zoo. Ensures a solid strategy is in place to develop a broad understanding of and support for the institution and its mission
– Partners with the Executive Director/CEO in serving as a credible voice and advocate for the Sacramento Zoo among all levels of the community
– Provides strong leadership to four direct reports including the zoo’s Digital Media Manager, Marketing Coordinator, Public Relations Coordinator, and Events Coordinator
– Uses the Sacramento Zoo’s brand and Strategic Plan as a foundation to work with each direct report to set annual goals and work plans. Routinely reviews performance against these goals and plans
– Establishes and oversees an annual budget appropriate for achieving annual goals
– Analyzes the zoo’s return on its investment for current and proposed events and proposes creative solutions to maximize the impact of events on desired outcomes
– Oversees the implementation of annual strategies related to media coverage, advertising partnerships, printed collateral, digital media and presence, and events management
– Serves internal zoo peers and external zoo clients by providing oversight of the planning and execution of events held at the zoo. Events may be designed to be fundraising opportunities, attendance/revenue generating, or private events hosted on zoo grounds
– Partners directly with peers to ensure their marketing and communication needs are met while also adhering to the overall brand promotion strategy
– Serves as an active leader in the zoo and aquarium profession by attending conferences and participating in national and international initiatives, as appropriate
– Other duties as assigned by the Executive Director/CEO.

Qualifications

– Bachelor’s degree or higher in Communications, Marketing, Public Relations, or a relevant discipline
– At least five (5) years of experience in a leadership role focused on communications, marketing, or brand management, preferably with a non-profit organization
– Strong leadership skills with the proven ability to set a clear vision, communicate that vision and motivate and lead others to execute against that vision
– Proven teamwork, communication and partnership skills and the ability to work directly with all levels of the organization to achieve common goals
– Ability to direct the work of external collaborators, such as advertising agencies, to advance the institution’s overall goals
– Direct knowledge of or experience overseeing the planning and execution of special and paid events
– Proven ability to speak to large groups ranging from the general public to elected officials
– Strong connection with animals and conservation and the desire to make a difference
– Must have or be able to obtain a valid California driver’s license

Physical Requirements
Ability to work at a computer for long periods of time. Ability to lift and carry 50 pounds. Ability to traverse zoo grounds.

Submit resume and cover letter by January 5, 2018 to:
Email: zoohr@saczoo.org

* * *
Museum: Sacramento Zoo
Position: Operations & Safety Manager

Job Description
Reporting directly to the CEO, the Operations & Safety Manager is responsible for leading and improving efforts to provide Sacramento Zoo guests and staff with the highest quality and safest experience possible. The Operations & Safety Manager will provide direct leadership to two critical teams: the zoo’s Security Team and the zoo’s Grounds Team. Additionally, the manager will serve on a daily basis as the zoo’s “Duty Manager,” responsible for monitoring and responding to any number of situations, including, but not limited to: guest service issues, guest safety concerns, security issues, small project contractors, special events logistics, interface with public safety officers and officials, etc. Partnering with stakeholders across the zoo, the manager will establish and oversee appropriate safety policies and procedures related to guest and employee safety, including compliance with OSHA requirements and other regulatory bodies. These policies and procedures will complement those established by specific departments across the zoo, such as Facilities and Animal Care, where job-specific and situation-specific policies and procedures are managed by the departmental directors.

The Operations & Safety Manager must be creative and enjoy working within an environment that is mission-driven, in alignment with the Zoo’s core values, community-oriented, and fast paced. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, organizational and leadership skills, and the ability to maintain a realistic balance among multiple priorities. The Operations & Safety Manager will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. The nature of the position and the organization dictate the position days and hours worked will include weekends and holidays.

Roles and Responsibilities

– Establishes and maintains a full-time (7 day per week) on-site Security/First Aid Team
– Manages the relationship with the contracted overnight security team
– Provides direct, day-to-day oversight of the zoo’s Grounds Team, ensuring zoo grounds are maintained throughout the entire campus at a high level, kept tidy, clean and organized for all visitors and staff.
– As the daily “Duty Manager,” responds directly to any variety of guest service and safety situations, using sound judgement to address and resolve issues in the moment
– Thoughtfully establishes, reviews and updates appropriate safety and emergency response procedures across the zoo, in partnership with subject matter experts from various departments
– As appropriate, serves as the liaison with external partners and contractors requiring access to zoo grounds to complete small projects. Coordinates efforts across the zoo and across departments to ensure work is completed in a timely and safe manner
– Partners with others across the zoo to ensure compliance with appropriate safety protocols and procedures, including internal safety programs and those regulated by external agencies, such as OSHA
– Establishes and maintains strong internal and external relationships with key stakeholders including local emergency response and law enforcement personnel
– Investigates and documents guest safety and security incidents, as appropriate
– Develops and monitors the Operations & Safety Team annual budget

Qualifications

– Strong connection with the Sacramento Zoo’s mission
– Desire to embrace and support Sacramento Zoo’s Core Values
– Ability to deal with and resolve potentially intense and difficult guest service and safety issues
– Strong organizational and operational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
– Direct experience in leadership of a high-volume, guest-facing operation
– Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff and external partners. Ability to have fun and enjoy a role in a professional, non-profit environment
– Expert level written and verbal communication skills
– Demonstrated proactive approaches to problem-solving with strong decision-making capability
– Emotional maturity
– Highly resourceful team-player, with the ability to also be extremely effective independently
– Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
– Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment
– Forward looking thinker, who actively seeks opportunities and proposes solutions

Education and Experience Requirements

– Strong work tenure: at least three years of supervisory experience in high-volume guest-facing operation and security/first-aid teams
– Preference for those with experience with both management of grounds/custodial teams and security/first-aid teams
– Experience working in highly regulated environments where on-going compliance with regulatory agencies via well-established and monitored policies and programs is essential
– Experience working in a zoo or aquarium environment, where animals are a part of the guest experience and the operational reality is strongly preferred
– Must be First Aid/CPR certified, or willing to quickly obtain certification
– Must have a current valid driver’s license with no prior traffic violations (within the last five years) and ability to obtain a valid California driver’s license, if relocating
– Proficient in Microsoft Office (Outlook, Word, and Excel)

Submit resume and cover letter by December 8, 2017 to:
Email: zoohr@saczoo.org

* * *
Museum: Fairytale Town
Position: Guest Service Representative

The Guest Service Representative reports to the Guest Service Manager. This position is responsible for conducting birthday parties, assisting with day camps, and selling retail merchandise at the retail cart. Hours and schedule varies.

Examples of Duties
Duties may include but are not limited to:
Conduct and lead birthday parties
Perform storytelling and provide face painting
Dress up in costumes and perform for birthday parties
Instruct children in various activities and day camps including arts and crafts, games, dramatics, animal presentations, gardening presentations, and music appreciation
Assist with weekend and evening large-scale events
Assist with crowd control
Assist with off-site promotional events
Sell merchandise at the retail cart
Clean and maintain grounds
Cash handling

Requirements:
Must have a strong initiative to lead and have an outgoing personality
Must be able to perform in front of a large crowd
Interact with the public in a professional and courteous manner
Work with a minimum of supervision in a fast pace environment
Must be able to handle emergencies and customer concerns
Establish and maintain effective relationships with other employees and managers
Understand and follow written and oral instructions and communicate clearly verbally and in writing
Must be able to operate a cash register
Must be able to stand on your feet for long periods of time

Special Qualifications
Theater, parks and recreation, Art, or child development background preferred
Passion and ability to work well with children ages 1-12yrs old
Willing and able to work weekends, holidays and evenings
Must be willing and able to work with animals
Must be willing to go through a background check
Must be at least 18 years old at time of hire

This is a seasonal minimum wage position. Please pick up an application at Fairytale Town’s Box Office, 3901 Land Park Drive, Sacramento, CA 95822. Please no phone calls.

* * *
Museum: Crocker Art Museum
Position: Educational Intern/Art Mix (Programming)

PRIMARY OBJECTIVE:

At the conclusion of the fellowship, the Art Impact Fellow will have developed experience in arts engagement; event design and promotion; community organizing; art education; team building and mentoring, and program evaluation.

PROJECT GOALS:
– Break down barriers and strengthen connections between the Museum and its broader community by co-creating neighborhood-based arts experiences with artists, community organizations, individuals, and community leaders interested in using the arts to improve quality of life.
– Increase the Museum’s capacity to build a strong future for arts participation in Sacramento by engaging and building lasting relationships with non-traditional audiences.
– Raise the profile of community-based art-making practices and spotlight artists who work more on a grassroots basis or even possibly “underground”.
– Become recognized as an accessible community resource for all Sacramento neighborhoods.
– Create lasting impact within communities of promise that improves community connectivity, well-being, and arts engagement.
– Generate new pipelines for the next arts audiences, artists, donors, supporters, and leaders; and create new and innovative opportunities for arts exposure experiences.

RESPONSIBILITIES AND DUTIES:
– Collaborate and work with a variety of organizations to build connections with targeted, underserved, and ethnically diverse communities in Sacramento.
– Work with Community Engagement Coordinator to identify artists, community members, and organizations.
– Implement, promote, and develop opportunities for social practice art.
– Assist with planning and implementing outreach and art experiences, and participate in community events.
– Utilize community organizing skills to develop stronger relationships between artists, communities, and the Museum.
– Work with program evaluator to conduct ongoing evaluation of program efforts.
– Identify and meet with key individuals, artists, organizations, and cultural institutions to encourage participation in the Block by Block Initiative.
– Collaborate with multiple sectors (faith-based, cultural/arts, public housing, civic, youthdevelopment, environmental, etc.) to discover the various ways the community practices and celebrates the arts and to schedule community meetings and event attractions based on those findings.
– Provide logistical support needed to produce and evaluate Block by Block activities related to the Promise Zones.
– Travel to various locations within the Promise Zone communities for special events.
– Coordinate volunteers and provide guidance during the art interventions, happenings, pop-ups and related events.
– Assist with promotion within target communities through social media, outreach, and distribution of collateral materials.
– Perform other duties and services as necessary to accomplish the Museum’s goals.

SPECIALIZED KNOWLEDGE, SKILLS AND QUALIFICATIONS:
– Bachelor’s degree in art history, history, studio art, arts administration, museum studies, community development, or related field; or a minimum of two years of experience in working in community settings, participating in or creating art (particularly social practice art), conducting art education experiences, working on art-related special projects or engagement initiatives.
– Knowledge of contemporary issues in the art/museums, art education, and/or community organizing.
– Effective verbal & written communication skills. Bilingual (English/Spanish) preferred.
– Excellent interpersonal skills to foster relationships with a range of internal and external partners.
– Access to reliable transportation.
– Ability to handle confidential and sensitive information appropriately.
– Ability to work collectively, take initiative and delegate tasks in a fast pace environment.
– Proficiency with word processing and spreadsheet software.
– Ability to think “big picture” while also showing attention to detail while working under deadlines.
– Ability to follow through on both short-term initiatives and long-term strategic objectives.

TO APPLY: Please send cover letter and resume to camajobs@crockerart.org.

* * *
Museum: Crocker Art Museum
Position: Art Impact Fellow

PRIMARY OBJECTIVE:

At the conclusion of the fellowship, the Art Impact Fellow will have developed experience in arts engagement; event design and promotion; community organizing; art education; team building and mentoring, and program evaluation.

PROJECT GOALS:

– Break down barriers and strengthen connections between the Museum and its broader community by co-creating neighborhood-based arts experiences with artists, community organizations, individuals, and community leaders interested in using the arts to improve quality of life.
– Increase the Museum’s capacity to build a strong future for arts participation in Sacramento by engaging and building lasting relationships with non-traditional audiences.
– Raise the profile of community-based art-making practices and spotlight artists who work more on a grassroots basis or even possibly “underground”.
– Become recognized as an accessible community resource for all Sacramento neighborhoods.
– Create lasting impact within communities of promise that improves community connectivity, well-being, and arts engagement.
– Generate new pipelines for the next arts audiences, artists, donors, supporters, and leaders; and create new and innovative opportunities for arts exposure experiences.

RESPONSIBILITIES AND DUTIES:

– Collaborate and work with a variety of organizations to build connections with targeted, underserved, and ethnically diverse communities in Sacramento.
– Work with Community Engagement Coordinator to identify artists, community members, and organizations.
– Implement, promote, and develop opportunities for social practice art.
– Assist with planning and implementing outreach and art experiences, and participate in community events.
– Utilize community organizing skills to develop stronger relationships between artists, communities, and the Museum.
– Work with program evaluator to conduct ongoing evaluation of program efforts.
– Identify and meet with key individuals, artists, organizations, and cultural institutions to encourage participation in the Block by Block Initiative.
– Collaborate with multiple sectors (faith-based, cultural/arts, public housing, civic, youthdevelopment, environmental, etc.) to discover the various ways the community practices and celebrates the arts and to schedule community meetings and event attractions based on those findings.
– Provide logistical support needed to produce and evaluate Block by Block activities related to the Promise Zones.
– Travel to various locations within the Promise Zone communities for special events.
– Coordinate volunteers and provide guidance during the art interventions, happenings, pop-ups and related events.
– Assist with promotion within target communities through social media, outreach, and distribution of collateral materials.
– Perform other duties and services as necessary to accomplish the Museum’s goals.

SPECIALIZED KNOWLEDGE, SKILLS AND QUALIFICATIONS:

– Bachelor’s degree in art history, history, studio art, arts administration, museum studies, community development, or related field; or a minimum of two years of experience in working in community settings, participating in or creating art (particularly social practice art), conducting art education experiences, working on art-related special projects or engagement initiatives.
– Knowledge of contemporary issues in the art/museums, art education, and/or community organizing.
– Effective verbal & written communication skills. Bilingual (English/Spanish) preferred.
– Excellent interpersonal skills to foster relationships with a range of internal and external partners.
– Access to reliable transportation.
– Ability to handle confidential and sensitive information appropriately.
– Ability to work collectively, take initiative and delegate tasks in a fast pace environment.
– Proficiency with word processing and spreadsheet software.
– Ability to think “big picture” while also showing attention to detail while working under deadlines.
– Ability to follow through on both short-term initiatives and long-term strategic objectives.

TO APPLY: Please send cover letter and resume to camajobs@crockerart.org.

* * *
Museum: Sacramento History Museum
Position: Interpretive Tour Coordinator (part-time)

The Interpretive Tour Coordinator assists in operating the Sacramento History Museum’s tour programs, including marketing and promotion; scheduling of and assigning staff to tours; helping to maintain the museum costume collection and outfitting guides; and procuring goods and equipment. The position requires some evening and weekend work.

The Interpretive Tour Coordinator also gives tours as needed, and serves as a public face of the tour program. The Coordinator reports to the Interpretive Tour Manager and works collaboratively with all Museum staff.

Please send resumes to kswanson@cityofsacramento.org or mail to 101 I Street, Sacramento, CA 95814

Individuals with compromised immune systems (asthma, allergies, etc.) should consider carefully before applying for this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Interpretive Tour Coordinator is responsible for, but not limited to:
– Administering tour ticket sales and ticketing/scheduling system, including working knowledge of the point-of-sale system
– Developing and maintaining marketing and promotion plans for the tour program, including print, broadcast and social media, and cross-promotion with related businesses and media
– Assisting with promotional copywriting
– Assisting in design and distribution of tour marketing literature and retail merchandise
– Booking private tours, and coordinating with the Public Programs Department in booking school and youth group tours
– Communicating with Tour Manager about bookings so staff may be assigned
– Helping maintain audio/visual equipment, including headsets and lanyards, walkie-talkies
– Procuring goods for the tour program, including commemorative shot glasses, souvenir fans, give-away items, and sarsaparilla supplies
– Helping maintain tour sites and routes, including opening and closing tour spaces, changing light bulbs as needed, general cleaning, and moisture control; checking tour routes for hazards and communicating hazards to the museum staff, guides and appropriate authorities
– Collaborating with the Tour Manager on creative development of tour programs and promotion
– Coordinating with Living History and Public Programs on use and maintenance 
of the shared costume collection
– Outfitting and checking out guides’ costumes
– Leading tours as needed, such as on weekend wrangler duties, and as a substitute
– Attending monthly guide staff meetings
– Assisting with guide training
– Creating monthly report of programs and attendance
– Assisting with other HOSF and museum departments as needed, including substituting at the front desk, opening and closing the museum as needed, and in museum projects and events
– Assisting Old Sacramento Historic District and partner organizations with events and programs.
– Representing the overall mission, goals, and programs of the Historic Old Sacramento Foundation in a wide range of public and professional situations with a professional presentation
– Display strong communication skills
– Undergoing a background check

ABILITY TO:
– Exhibit outstanding customer service
– Read the designated Interpretive Plans and develop distinctive tours
– Perform comfortably in front of large and diverse audiences
– Communicate effectively in spoken and written English
– Teach school children and lead school group tours
– Incorporate California state history and social studies standards for students into the tour’s educational and exhibit programs
– Conduct programs sensitive to visitor diversity in knowledge, education, and culture
– Establish and maintain effective working relationships with Museum employees and volunteers
– Lift and manipulate props and equipment necessary to conduct programs and demonstrations, etc. (25 lbs.)
– Walk on stairs and uneven surfaces
– Exhibit and maintain a high level of physical endurance
– Maintain effective working relationships with Board members, Sacramento City and County entities, Center for Sacramento History, donors, community members, and teachers
– Work evenings and weekends
– Assist with budgets
– Operate a motor vehicle
– Develop written plans for various projects
– Write newsletter articles
– Perform other duties as assigned

DESIRED QUALIFICATIONS:
– Excellent communication and writing skills
– Strong organizational abilities with projects and people
– Self-reliance and punctuality
– Experience in Museum educational programs and events
– Experience in formal and informal educational settings
– Experience providing programs for different ages and learning styles

EXPERIENCE:
– Knowledge of California history with an emphasis on Sacramento history
– Experience working with grade school through high school groups and adults
– Experience with public speaking and working with the media

EDUCATION
– Bachelor’s degree in education, history, theater, or a closely related field of study
– Master’s Degree in Public History preferred

* * *
Museum: Sacramento History Museum
Position: Old Sacramento Living History Coordinator (part-time)

The Old Sacramento Living History Coordinator is responsible for planning and implementing Old Sacramento Living History programs. This position is responsible for volunteer coordination and some clerical duties. The position requires some evening and weekend work.

This position reports to the Education & Interpretive Program Manager and works collaboratively with all Museum staff.

Please send resumes to kswanson@cityofsacramento.org or mail to 101 I Street, Sacramento, CA 95814

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Old Sacramento Living History Coordinator is responsible for, but not limited to:
– Recruit, train, supervise, reward and evaluate volunteers.
– Maintain databases and create monthly reports regarding recruitment and all volunteer hours served
– Create monthly a report of programs and attendance
– Coordinate OSLH events and projects including, but not limited to: Gold Rush Days, Ghost Tours, Winter Holiday events, Victorian Teas, Victorian Balls, July 4th Victorian Picnic, Collegium, Summer encampments, Sewing Academy, Old Sacramento Parades, etc.
– Prepare for and lead monthly meetings
– Maintain props and costume closet, including an accurate inventory and accountable loan system
– Maintain knowledge of City of Sacramento Parking laws, especially the discounted employee parking program (DEPP)
– Coordinate with other museum staff as necessary for the smooth implementation of all programs, activities and meetings
– Assist with SHA special events and fund-raising activities
– Assist Old Sacramento Historic District and partner organizations with events and programs
– Represent the overall mission, goals, and programs of the Sacramento History Alliance in a wide range of public and professional situations
– Undergoing a background check

ABILITY TO:
– Train, reward and evaluate volunteers
– Perform comfortably in front of large and diverse audiences
– Communicate effectively in English, both orally and written
– Organize and conduct programs sensitive to extreme customer diversity in knowledge, education, and culture
– Establish and maintain effective working relationships with Museum employees and volunteers
– Lift and manipulate “props” and equipment necessary to conduct programs, demonstrations, etc.
– Maintain effective working relationships with Board members, Sacramento City, County and State entities, Center for Sacramento History, donors, and community members
– Work evenings and weekends
– Prepare and monitor budgets
– Operate a motor vehicle
– Develop written plans for various projects
– Perform other duties as assigned by the Education & Interpretive Program Manager or the Chief Operations Officer

DESIRED QUALIFICATIONS:
– Excellent communication and writing skills
– Experience with first person interpretation
– Excellent interpersonal skills
– Thorough knowledge of California and Sacramento history
– Strong organizational abilities with projects and people
– Knowledge and experience with volunteer management concepts and practices
– Working knowledge of Microsoft Office, Outlook calendaring.
– Working knowledge of Volgistics database software, or ability to learn Volgistics database software.

EXPERIENCE:
– Knowledge of California History with an emphasis on Sacramento History required
– Experience with historic reenactments
– Experience in museum educational programs and events
– Staff member in a history museum or closely related organization

EDUCATION
– Bachelor’s Degree in history, public history, museum studies or a closely related field of study
– Master’s Degree in Public History preferred

* * *
Museum: Roseville Utility Exploration Center
Position: Interpretive Services Program Leader

Description
FINAL FILING DATE: We are accepting the first 75 qualified applications or closing at 5 pm, January 18, 2018; whichever occurs first. PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION
The Human Resources Department is accepting applications for the temporary and part-time position of Interpretive Services Program Leader (Museum Educator) in the Roseville Utility Exploration Center Department. The position’s primary responsibilities are to lead school programs, conduct exhibit/utility facility tours, and plan and present adult & youth programs. This position is limited to a maximum of 1500 hours per fiscal year. The position requires availability to work weekday and Saturday shifts, as needed.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION
To perform a variety of duties related to conducting, planning, coordinating and supervising interpretive programs at an assigned City museum or interpretive center.

EXAMPLES OF ESSENTIAL DUTIES – Duties may include, but are not limited to, the following:
– Assist with planning, promoting, organizing, conducting and evaluating a variety of interpretive programs which may include exhibit tours, school programs, adult and youth programs and summer camps.
– Staff customer desk of assigned facility; respond to customer inquiries about facility and city service; schedule and confirm tours, programs and workshops.
– Collect fees for programs and services; conduct gift shop sales; reconcile cash drawer and receipts; record and deposit money.
– Oversee the safe and proper operation of assigned facility; ensure facility rules and safety guidelines are followed; maintain order with disruptive patrons and exercise crowd control when warranted; refer escalated issues to assigned supervisor or proper authorities.
– Complete written reports and records as required; organize and monitor equipment and gift shop inventory of assigned facility.
– Supervise assigned temporary staff and/or volunteers; schedule, train and monitor staff relative to assigned duties.
– Promote and enforce safety procedures, including proper use of equipment; render first aid and CPR, if certified, as required.
– Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
– Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:
– Basic knowledge of methods, techniques, principles and procedures used in the planning, operation and supervision of interpretive center and museum programs and facilities.
– Principles and practices of employee training, supervision, and evaluation.
– Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
– Basic methodology of organizing groups, programs, and services in an educational setting.
– Administrative procedures and practices including communications, decision making, and public information.
– Principles and techniques of first aid and CPR.
– Modern office equipment, methods, procedures, and computer hardware and software.
– Report and exhibit writing techniques.

Ability to:
– On a continuous basis, know and understand operations and observe safety rules; walk long distances; intermittently interpret policies and procedures, and explain operations and problem solve issues for the public and with staff.
– Intermittently set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less.
– Plan, coordinate and conduct educational programs suited to the needs of the community.
– Prepare required schedules and reports; maintain accurate and up-to-date records.
– Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
– Supervise, train and evaluate assigned temporary staff and volunteers.
– Learn to operate a computer and cash register as necessary to perform job duties.
– Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
– Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
– Understand and carry out written and oral directions.
– Communicate tactfully with customers.
– Communicate effectively and concisely, both orally and in writing.
– Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:
– One year of paid or volunteer experience working as a docent/interpreter in a community interpretive/educational/museum or visitor center, OR
– Twenty semester hours of college coursework in physical or biological sciences, cultural history, anthropology, interpretation, historical preservation, museum studies and management, or a related field.

Training:
– Equivalent to the completion of the twelfth (12th) grade.

License or Certificate
– Possession of, or ability to obtain, a valid California drivers license.
– Possession of, or ability to obtain, CPR and First Aid certificates.

SUPPLEMENTAL QUESTIONNAIRE
– The Roseville Utility Exploration Center is an environmental learning center sponsored by the City of Roseville’s municipal utilities. Please describe any experience you have working with topics in environmental education or municipal utility systems (electricity, drinking water and recycled water, solid waste and wastewater management, and watershed protection).
– This position will be focused on leading school tours, planning adult and youth programs, and leading a variety of other interpretive tours and programs. Please describe, using examples, your previous experience in all of these areas.
– When leading programs, tours, or workshops, what techniques do you use to engage your audience? Please provide examples for how you apply these techniques to serve a range of ages and educational backgrounds.
– This is a flexible, part-time position that will average 22 to 30 hours per week, in 7.75 hour shifts, including weekdays and Saturdays. Please describe your availability to work within these time frames?

SELECTION PROCESS
– Applications will be screened by the Human Resources Department for minimum qualifications. Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.
Recruitment Contact
Contact phone:
(916)774-5475
Contact email:
recruitment@roseville.ca.us